Serras Andorra | Soldeu | Andorra

Carretera General, AD100 Soldeu, Andorra

➤ Serras Andorra | Andorra

Get the celebrity treatment with world-class service at Serras Andorra
Serras Andorra is located in the Vall d’Incles region of Andorra with wonderful views of the Grandvalira mountains. The only hotel in Andorra with its own ski slopes reopens its doors, after a renovation process, by Serras Collection, to make it the best 5 * GL in Andorra.

The rooms at Serras Andorra are designed with your well-being in mind, our 57 rooms and suites are very spacious and bright. Most rooms have mountain views and have a balcony or terrace.

You will be able to enjoy the gastronomy of our chef, with Michelin Star, Marc Gascons in all the spaces of the hotel. Served in the restaurant with spectacular views of Grandvalira, in the Lounge Bar or on the terrace, always with the highest quality products.


The hotel is just a 20-minute drive from Pas de La Casa and from Andorra La Vella. The town of Canillo is less than 10 minutes’ drive from the Serras Andorra. In winter months, free transport is provided to Grandvalira Ski Resort, and in summer to the main starting points for hiking trails.


Room choices in Serras Andorra

Serras Andorra Services

Internet WiFi is available in all areas and is free of charge.
Parking Private parking is possible on site (reservation is needed) and costs € 25 per day.
Bathroom Bathrobe, Bathrobe
Bedroom Wardrobe or closet, Wardrobe or closet
Outdoors Outdoor furniture Sun terrace Terrace, Outdoor furniture, Sun terrace, Terrace
Ski Ski-to-door access Ski pass vendor Ski equipment hire on site Ski school Additional chargeSki storage Additional charge, Ski-to-door access, Ski pass vendor, Ski equipment hire on site, Ski school Additional charge, Ski storage Additional charge
Activities Bicycle rental Additional chargeLive music/performance Bike tours Additional chargeWalking tours Additional chargeKids' club Cycling Off-siteHiking Additional chargeChildren's playground Games room Skiing, Bicycle rental Additional charge, Live music/performance, Bike tours Additional charge, Walking tours Additional charge, Kids' club, Cycling Off-site, Hiking Additional charge, Children's playground, Games room, Skiing
Food & Drink Fruits Additional chargeWine/champagne Additional chargeKid meals Additional chargeSpecial diet menus (on request) Snack bar Breakfast in the room Bar Restaurant, Fruits Additional charge, Wine/champagne Additional charge, Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant
ParkingPrivate parking is possible on site (reservation is needed) and costs € 25 per day. Valet parking Parking garage Electric vehicle charging station Accessible parking, Valet parking, Parking garage, Electric vehicle charging station, Accessible parking
Reception services Invoice provided Lockers Private check-in/check-out Concierge service Luggage storage Tour desk Currency exchange Express check-in/check-out 24-hour front desk, Invoice provided, Lockers, Private check-in/check-out, Concierge service, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Board games/puzzles Babysitting/child services Additional charge, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services Daily housekeeping Trouser press Additional chargeIroning service Additional chargeDry cleaning Additional chargeLaundry Additional charge, Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional chargeMeeting/banquet facilities Additional charge, Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers CCTV outside property CCTV in common areas Smoke alarms Security alarm Key card access Safety deposit box, Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Safety deposit box
General Shuttle service Additional chargeShared lounge/TV area Non-smoking throughout Heating Car hire Packed lunches Lift Family rooms Facilities for disabled guests Non-smoking rooms Room service, Shuttle service Additional charge, Shared lounge/TV area, Non-smoking throughout, Heating, Car hire, Packed lunches, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms, Room service
Wellness Fitness Full body massage Head massage Couples massage Foot massage Neck massage Back massage Body treatments Facial treatments Beauty Services Massage Additional chargeSpa and wellness centre Fitness centre Sauna, Fitness, Full body massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Body treatments, Facial treatments, Beauty Services, Massage Additional charge, Spa and wellness centre, Fitness centre, Sauna
Languages spoken Catalan English Spanish French Portuguese, Catalan, English, Spanish, French, Portuguese

Serras Andorra Terms and Conditions

Check-in From 15:00 to 23:30. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.
Check-out From 01:00 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren of any age are welcome.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies0 - 2 yearsCot upon requestFree3 - 6 yearsExtra bed upon request€ 55 per child, per night7+ yearsExtra bed upon request€ 95 per person, per nightPrices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.All cots and extra beds are subject to availability.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Groups When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash
To consider

Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel.

Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly.

During the high season period from 20th December 2024 – 6th January 2025 we require 100% deposit prepayment in advance upon booking. From 1st February 2025 to 1st March 2025, we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation.

The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodation. Events team will contact you in order to pre-book.

Groups: When booking 6 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serras Andorra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serras Andorra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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How do I get the best price guarantee for Serras Andorra?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Serras Andorra. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Serras Andorra?

WiFi is available in all areas and is free of charge.

Is there free parking available at Serras Andorra?

Private parking is possible on site (reservation is needed) and costs € 25 per day.

What are the outdoor activities at Serras Andorra

Outdoor furniture Sun terrace Terrace, Outdoor furniture, Sun terrace, Terrace

What languages are spoken at Serras Andorra?

Catalan English Spanish French Portuguese, Catalan, English, Spanish, French, Portuguese

What are the general services offered at Serras Andorra?

Shuttle service Additional chargeShared lounge/TV area Non-smoking throughout Heating Car hire Packed lunches Lift Family rooms Facilities for disabled guests Non-smoking rooms Room service, Shuttle service Additional charge, Shared lounge/TV area, Non-smoking throughout, Heating, Car hire, Packed lunches, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms, Room service

Are pets allowed at Serras Andorra?

Pets are not allowed.

What is the check-in time at Serras Andorra?

From 15:00 to 23:30. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at Serras Andorra?

From 01:00 to 12:00

100% real reviews of Serras Andorra

If you have any questions regarding the facilities or services provided at Serras Andorra, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

10,0
Purpose of trip: Leisure trip
What was the highlight of Serras Andorra
Exceptional
We stayed at the Serras second time, and will come back again! We loved everything about this place, felt very comfortable and always had attention from the staff! The food at the restaurant was very delicious and staff friendly! Ski rentals and own slope for kids are great plus! We definitely come back again!!!
10,0
Purpose of trip: Leisure trip
What was the highlight of Serras Andorra
Great choice if you want to have a great experience
Size of the room: super sufficient for a comfy stay for 2 adults and kid (with a baby cot, btw baby cot that was provided by the hotel was with a super quality). Bed was super good (big) and comfortable (mattress was really nice). Staff just amazing, helped with all the tiny things during our stay. Perfect breakfasts, and tasty food at restaurant. Private slope, possibility to hire a couch for lessons at hotel, ski rent at hotel, possibility to buy a skips at the reception. Glass of champagne during check in, cava and sweets at the room - just a great start of stay. Parking with Porsche chargers, lovely. Shuttle bus every 5-10 mins to slopes.
10,0
Purpose of trip: Leisure trip
What was the highlight of Serras Andorra
My stay at Serras was excellent.
The food was very good at Serras and the assistance of the hotel staff was exceptional.
The town around the hotel does not seem to have that many restaurants or boutique stores to shop.
9,0
Purpose of trip: Leisure trip
What was the highlight of Serras Andorra
Relaxing, Luxurious, Memorable
very relaxing atmosphere, staff were very helpful and friendly, food was extremely good, the boot room and lift transfer was unlike anything I have ever experienced. The room was spacious warm with lovely views.
The Spa was very nice and children were allowed to use between 11am-6pm which is fine but it was treated like a playground and potentially dangerous.


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